Phase out mobile apps with AI-powered conversations.
Increase patient satisfaction by offering a chatbot for booking appointments, sending appointment reminders, and checking online results that is available 24/7. Avoid frustrated patient who wait for hours to get in touch with your overloaded contact center for common tasks.
Enhance onboarding experience and avoid customer frustration of long form-filling processes. Deploy a chatbot that can take care of opening an account, checking balances, transferring money, freezing credit cards, requesting a mortgage, a personal loan, or setting up a new insurance policy.
Improve satisfaction of your citizens by making it easy for the public to provide feedback on municipal issues related to parking violations, road or footpath problems by talking to a chatbot in social media.
Automate your most frequent business processes with an AI-powered customer care chatbot which can handle frequent inquiries for your customers.
Darvin.ai makes it easy to create chatbots on top of existing systems. Users interact with the bot in a natural way using cognitive flow, and rich UI. No decision trees. Build, deploy and test intelligent chatbots for your customers in the channels they already use for the fraction of the cost of mobile apps.
Designing an intelligent conversation flow requires costly development of decision trees, state workflows or slot-based algorithms using functional languages such as .NET or Java.
Developers using Darvin.ai rely on declarative programming approach where they describe what data they want to extract from a conversation rather than how. The actual conversation flow is controlled by the cognitive algorithms of Darvin.ai that produce natural conversations with users.
Training a bot to converse about existing business entities often requires duplicating data and lengthy training processes.
Darvin.ai supports dynamic training on top of existing enterprise data through web services from Salesforce, Workday, Zendesk or any other enterprise product.
Delivering a superior conversational experience with text-only message or simple UI offered by channel vendors is a daunting task.
Darvin.ai provides specially designed UI components for conversational interaction that makes it easy to select dates, times, or items from rich UI components.
Creating a chatbot for business processes in the financial services and healthcare sector might lead to exposure to sensitive information where social channels such as Facebook, Slack or Viber might fail to comply with existing data regulations.
Darvin.ai supports building your own private and secure channels in Web, iOS and Android using a set of SDKs and ready to use components.
Understanding the effectiveness of your chatbot, and the efficiency of conversations requires good tracking and monitoring solution.
Darvin.ai provides built-in analytics for both deep metrics for engagement and retention of users, and understanding and conversation accuracy to ensure your chatbot is performing at its best.
Enabling our patients to book appointments using a chatbot on social media is an excellent addition to our strategy for health and care excellence!Read more
Darvin.ai is an incubation product of Progress. Tens of thousands of enterprises worldwide rely on Progress technology.