Last Updated March 15, 2017
Important Notice to Non-U.S. Residents
When you use the Progress Software Properties, you may provide us with personally identifiable information about you and your company, such as your company name, your name, title, e-mail address, postal address, and telephone number (collectively, the "Personal Information"). We do not collect any Personal Information from you when you use the Progress Software Properties unless you provide it voluntarily (for example, by signing up for an Account, registering for a webinar, requesting a newsletter, or sending us a message).
When you visit or use the Progress Software Properties, we may automatically collect non-personal information, such as domain names, IP address (which may consist of a static or dynamic IP-address, and will sometimes point to a specific identifiable computer or device), browser type, operating system, access times, referring/exit web site addresses, information regarding your experience with our Progress Software Properties, and other data (collectively, "Other Information"). This Other Information is used by Progress Software for the operation and improvement of the Progress Software Properties, to track Site trends and statistics, and to prevent Product license abuse. This Other Information does not by itself personally identify you but may be associated by Progress Software or its service providers with Information that is provided by you or otherwise available to or held by Progress Software. For example, we use Telerik Analytics to monitor and identify trends and usage statistics. Telerik Analytics may collect certain information during a Product download, during a Product installation or update, while you are using certain Products and/or SaaS Products, Product demos, or applications on our Sites, and while you are using the Services. Such information may include, without limitation, how often different features are used, how often different buttons and menu items are clicked, execution time for different operations, error reports, download location, software version, platform information, application/Product usage, features usage, exception tracking, OS information, and Product and SaaS Product logs. The information will be transmitted to and stored by Progress Software and its service providers on its and their servers. Progress Software does not use Telerik Analytics to collect any information which personally identifies you. The collection of this non-personally identifiable information will cease once your use of the Progress Software Properties has ceased. However, the information collected may be retained, accessed, and used by Progress Software as long as necessary for the purposes described herein.
For more information on Telerik Analytics, please visit: http://www.telerik.com/analytics
We also use third party analytics products to collect Other Information and augment Information, including but not limited to:
Google Analytics. We use Google Analytics, a web analytics service provided by Google, Inc., to evaluate your use of the Progress Software Properties, compile reports on activity, and provide other services relating to Internet usage. Google Analytics uses first-party cookies that store information, such as what time the current visit occurred, whether the visitor has been to the Sites before, and what site referred the visitor to the web page.
We have also implemented Display Advertising Remarketing with Google Analytics to advertise online. This means that third-party vendors, including Google, display our ads on sites across the Internet and that we and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie, see: http://www.google.com/doubleclick ) together to inform, optimize, and serve ads based on your past visits to the Progress Software Properties.
If you do not want Progress Software to deploy cookies in your browser, you can opt out by setting your browser to reject cookies or to notify you when a web site tries to put a cookie in your browser software. If you choose to disable cookies in your browser, you can still access most of the Progress Software Properties, however, your ability to use some of the features may be affected.
Credit Card Processing
We use a third-party service provider to manage credit card processing. Under our agreement with this service provider, it is not permitted to store, retain, or use your Personal Information or your billing information except for the sole purpose of credit card processing on our behalf. In certain cases, we may have access to the last four digits of your credit card number, its expiration date, and the billing address (collectively, the "Billing Information"), which we will use solely to assist us in providing you better and more efficient customer service. In addition, we and our service provider may use any information processed pursuant to this section at an aggregate level for internal business analyses and fraud prevention.
Communications on the Sites
Any Personal Information or other content that you choose to submit in any forum on the Sites may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Progress Software is not responsible for the Personal Information or other content that you choose to submit in these forums.
Any content or Personal Information you publish on the Sites may also appear in search engine results (such as Google, Yahoo!, and Bing), in the cache of those search engines, in feeds, and on third-party sites pursuant to cobranding agreements. We have no control over updating and/or removal of such content or Personal Information, which is the sole responsibility of the search engines, third-party sites, and RSS web feed resources. You agree and acknowledge that Progress Software is not liable for the information published in search results or by any third-party site that carries any content or Personal Information you publish on the Sites. We strongly discourage your posting any content or Personal Information that you do not want others to see or use.
We do not and cannot review all communications and materials posted to or created by users that visit the Sites or use the Services. You acknowledge that by providing you with the ability to post, view, and distribute communications, content, and Personal Information on the Sites, Progress Software is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating thereto. However, we reserve the right to block or remove communications, content, Personal Information, or other submissions to the Sites, for any reason, in our sole and absolute discretion.
Use, Sharing, or Disclosing of Information
We may block users located in certain countries from using the Progress Software Properties. We may retain and use your Information for as long as is required to fulfill our business objective, even after your account is terminated.
We use and may share the Information to provide and improve the Progress Software Properties; deliver correspondence, communications, or services, such as newsletters, events, training, or software that you request or purchase; process orders; solicit your feedback; and inform you about Progress Software Properties and services and the products and services of our promotional partners. Also, we may use the Information as described below.
Under California Civil Code Section 1798.83, California residents who have an established business relationship with Progress Software may choose to opt out of our sharing your Personal Information with third parties for direct marketing purposes. If you are a California resident and (1) you wish to opt out; or (2) you wish to request certain information regarding our disclosure of your Personal Information to third parties for direct marketing purposes, please send an e-mail to us or write to us as described in the "How to Contact Us" section below. As indicated herein, Progress Software uses various methods to collect Personal Information, Billing Information, and Other Information for various purposes across all of the Progress Software Properties. Your ability to opt out of such collection and the method(s) for opting out likewise vary (as set forth herein) according to the Progress Software Property, as well as the method and purpose of collection. For this reason Progress Software does not monitor, recognize, or honor any opt-out or do not track mechanisms other than those specifically set forth herein including general web browser "Do Not Track" settings and/or signals.
We take commercially reasonable steps to protect your Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee security, or that the information that you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Sites may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Therefore, you acknowledge and agree that we assume no liability regarding the theft, loss, alteration, or misuse of Information, including, without limitation, such Information that has been provided to third parties or other users, or with regards to the failure of a third party to abide by the agreement between us and such third party.
The information you provide upon registration is also protected by a unique customer password and user ID ("Password and ID"). You should not disclose your Password and ID to anyone and you should always remember to log off if using a shared computer. You are solely responsible for maintaining the confidentiality of your Password and ID, and for any use of your Password and ID, whether or not you have authorized such use.
Links to Third-Party Sites
How to Access and Update Your Personal Information
You can keep your Personal Information accurate, complete, and up to date by logging in to your https://darvin.ai account. We will use commercially reasonable efforts to process such requests in a timely manner.
Darvin.ai is a product of Progress. Tens of thousands of enterprises worldwide rely on Progress technology.